F. A. Q.

Do you have a shop I can visit?

Yes, at 36 Greville Street, London, EC1N 8TB.

What are your opening hours?

We’re open 10am to 5pm, Monday to Saturday.

Why purchase antique jewellery rather than buy new?

We believe that antique jewellery has charm, character and often quality that is hard for modern jewellery to match. It is also a good way to invest money, with many items either retaining value or increasing in value over time.

Do you offer a repair and restoration service?

Yes. We specialise in the repair and restoration of jewellery, watches and clocks regardless of size and whether or not they have been purchased from us.

Do you offer a valuation service?

Yes. Please contact us for further information on this service.

Do you purchase jewellery?

Yes. We are always on the lookout for interesting and unique items. We also offer a competitive price for scrap gold.

General Customer Care & Warranty

If you are unhappy about the condition of any item purchased from us, please contact us as soon as possible and we will do our best to carry out whatever repairs are deemed necessary to bring the item up to your expectations. Please note that we are not able to accept returns on any items that have been altered or repaired by a third party. It is the nature of antique goods that there will sometimes be a certain amount of wear and tear and items are priced to reflect this. While we do our very best to inspect and ‘service’ all items before resale there are occasionally weaknesses in antique jewellery that do not become apparent until an item is worn regularly. If an item is found to be faulty or inadequate after purchase we reserve the right to decide whether or not this is due to post sale mistreatment, and whether or not to accept the item for return or repair without charge. Standard width rings over £500 will be eligible for free sizing. Please contact us for estimates on sizing ‘out of the ordinary’ rings (e.g. full eternity bands and wide bands) and those which need to be sized significantly. The vast majority of our rings can be resized and this will not affect the integrity of the piece.

What condition are pieces in?

We check over every piece before it is offered for sale. As many items are over 100 years old there will inevitably be some signs of wear and tear on various items. These pieces are priced to reflect such wear.

Can I use your web site content?

Please contact us if you wish to use any of our content or images. If you wish to use our images on Pinterest or Instagram, no prior consent is needed, but we ask you please to credit us when using any such images.